Support
Write to support@atesensoftware.com in English or Turkish. We usually answer within one business day.
- Say what you expected and what happened instead, and which quote style was wrong if a quote was kept or text was removed by mistake (for example “Outlook reply in German”).
- Never send passwords, card details or the emails themselves. Support will never ask for them.
- How ThreadClean works: the documentation.
Lost your license key?
Enter the transaction ID from your Paddle receipt e-mail. It starts with txn_.
Cannot find the transaction ID? Write to support with the e-mail address you used at checkout and we will look it up in Paddle.
Refunds
See the refund policy: 14 days, no questions asked.